Dalziel Group
Dalziel Group is a UK-based food service and wholesale business that supplies meat, poultry, frozen foods, and other chilled and ambient products to butchers, food manufacturers, and catering customers, alongside operating meat processing and manufacturing facilities. It generates revenue through the sale and distribution of food products and value-added processing services across its network of depots and production sites.
- Revenue
- $650.0M
- Employees
- 900
- Founded
- 1926
- Headquarters
- Uddingston, United Kingdom
What 7 Arbolus experts think of Dalziel Group
The NPS is consistently high (all reported scores are 8-9), showing strong customer loyalty. Renewal intent is positive for those who stated it, and implementation across more than one year is universal among respondents. Key themes include rapid response in disaster recovery situations, strong operational support, robust global supply network, and occasional concerns regarding price and flexibility versus competitors. Customer satisfaction is strongest among large spenders prioritizing service and supply reliability.Overall Customer Sentiment: Positive
Who reviewed Dalziel Group
- C-Suite 71% (5)
- Director 29% (2)
Employer names and spend open in the full report, along with the other 4 customers.
Everything 7 customers told us about Dalziel Group.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
57 Net Promoter Score, from 7 scored reviews- Promoters 5
- Passives 1
- Detractors 1
Cumulative NPS by month
-1 over 3 months- Jan 9
- Jun 9
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 57 across 1 companies.
Praised
- Supply Chain Transparency and Credibility
- Rapid Disaster Recovery and Operational Flexibility
- Product Development Support
- Greater Innovation and New Product Development
Criticised
- Customer Support and Value
- Lead Time Concerns
- Price Competitiveness
- Quality and Flexibility Concerns
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 100% 2 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
Report
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