Datascope Systems

datascopesystems.com · Warrington, United Kingdom

Datascope Systems is a UK-based provider of access control, workforce management, and site logistics software and hardware for the construction and infrastructure sectors. The company offers turnstiles, biometric and card-based access, delivery management, and reporting tools that help contractors manage site security, compliance, and labor data. It generates revenue through the sale and rental of equipment, software licensing, and related implementation and support services.

  • Field Service Management
  • Project & Work Management
  • IT Consulting & Implementation
Revenue
$12.0M
Employees
80
Founded
2005
Headquarters
Warrington, United Kingdom

What 9 Arbolus experts think of Datascope Systems

NPS scores cluster at the high end from Influencers (8–10), with positive momentum signaled by high spend and clear renewal intent. Users display wider NPS dispersion (4–10), frequently in the pilot or early adoption phase, causing mixed but generally positive sentiment overall. Renewal intent is robust among most Influencers, supporting confidence in long-term relationships, while some User feedback remains incomplete. The majority of respondents indicated implementation stages of more than one year, correlating to high stickiness and product value recognition in the core customer base.Overall Customer Sentiment: Positive

Who reviewed Datascope Systems

Total customers 9 8 current · 1 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 56% (5)
  • Director 11% (1)
  • Manager 33% (3)
Generalist Leader C-Suite NPS 10
Finance Analyst Manager NPS 5
Engineering Partner C-Suite NPS 8 Will renew

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Sentiment

11 Net Promoter Score, from 9 scored reviews
  • Promoters 4
  • Passives 2
  • Detractors 3

Cumulative NPS by month

+0 over 6 months
  • Sep 8
  • Mar 9
  • Apr 7
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 11 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • Director 100% 1 answer
  • 9/10 Average score from customers who will renew
  • 8/10 Average score from customers not renewing

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