DELTA STAR
Delta Star is a manufacturer of power transformers and mobile substations used by electric utilities and large industrial customers for transmission and distribution of electrical power. The company designs, engineers, and builds custom medium- and high-voltage transformer solutions and related services to support grid reliability and substation modernization. Revenue is generated through the sale of equipment and aftermarket services such as maintenance, testing, and repairs.
- Revenue
- $350.0M
- Employees
- 900
- Founded
- 1908
- Headquarters
- Lynchburg, United States of America
What 11 Arbolus experts think of DELTA STAR
NPS scores are consistently high among both users and influencers, ranging from 4 to 9, with over 70% scoring 7 or above. Renewal intent, where disclosed, is strongly positive; all definite "Yes" responses are associated with high spend and influencer roles. All customers report deployments of more than one year, highlighting a mature, embedded customer base. High NPS and repeat purchasing are predominantly found within the energy and utilities sector.Overall Customer Sentiment: Positive
Who reviewed DELTA STAR
- C-Suite 73% (8)
- Director 27% (3)
Employer names and spend open once the report publishes.
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Sentiment
9 Net Promoter Score, from 11 scored reviews- Promoters 3
- Passives 6
- Detractors 2
Cumulative NPS by month
-1 over 5 months- Jul 8
- Jan 8
- Apr 8
- Jun 8
- Jul 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 9 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 67% 3 answers
- 100% 1 answer
- 7.3/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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