Deliverect
Deliverect provides a software platform that connects restaurants’ online ordering channels—such as delivery apps, websites, and kiosks—directly to their point-of-sale systems to centralize order management and menu updates. The company serves restaurants, virtual kitchens, and food service operators, charging subscription and usage-based fees for its SaaS and integration services. It helps customers reduce manual entry, errors, and operational complexity across multiple delivery and takeaway channels.
- API Management & Integration
- IT Consulting & Implementation
- Revenue
- $60.0M
- Employees
- 500
- Founded
- 2018
- Headquarters
- Belgium
What 5 Arbolus experts think of Deliverect
NPS scores are highly positive, with two 9s, two 8s, and one 10. Renewal intent is available for two respondents: one 'Yes' (mid spender), one 'Not Sure' (high spender). All users report implementation stages of more than one year, indicating customer stickiness. Key themes are strong satisfaction and long-term use, with some renewal hesitancy at the highest spend level.Overall Customer Sentiment: Positive
Who reviewed Deliverect
- C-Suite 50% (3)
- Director 25% (1)
- Manager 25% (1)
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Sentiment
60 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 2
- Detractors 0
Cumulative NPS by month
-1 over 3 months- May 10
- Jul 9
- Aug 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 10/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
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