Deliverect

deliverect.com · Belgium

Deliverect provides a software platform that connects restaurants’ online ordering channels—such as delivery apps, websites, and kiosks—directly to their point-of-sale systems to centralize order management and menu updates. The company serves restaurants, virtual kitchens, and food service operators, charging subscription and usage-based fees for its SaaS and integration services. It helps customers reduce manual entry, errors, and operational complexity across multiple delivery and takeaway channels.

  • API Management & Integration
  • IT Consulting & Implementation
Revenue
$60.0M
Employees
500
Founded
2018
Headquarters
Belgium

What 5 Arbolus experts think of Deliverect

NPS scores are highly positive, with two 9s, two 8s, and one 10. Renewal intent is available for two respondents: one 'Yes' (mid spender), one 'Not Sure' (high spender). All users report implementation stages of more than one year, indicating customer stickiness. Key themes are strong satisfaction and long-term use, with some renewal hesitancy at the highest spend level.Overall Customer Sentiment: Positive

Who reviewed Deliverect

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 50% (3)
  • Director 25% (1)
  • Manager 25% (1)
Operations Manager Manager NPS 10 Will renew
Executive C-Suite NPS 8
Marketing Executive C-Suite NPS 8

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Sentiment

60 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 0

Cumulative NPS by month

-1 over 3 months
  • May 10
  • Jul 9
  • Aug 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • Director 0% 1 answer
  • Manager 100% 1 answer
  • 10/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers

For people who use Deliverect

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