Discover Financial Services
Discover Financial Services is a direct banking and payment services company that offers credit cards, personal and student loans, home loans, and online savings and checking accounts to consumers and small businesses, primarily in the United States. It also operates the Discover and Pulse payment networks, generating revenue from interest income, fees, and transaction processing. The company distributes its products mainly through digital channels and partnerships rather than a traditional branch network.
- Payment Processing
- Revenue
- $15.5B
- Employees
- 20,000
- Founded
- 1985
- Headquarters
- Riverwoods, United States of America
What 5 Arbolus experts think of Discover Financial Services
5 customers have reviewed Discover Financial Services so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed Discover Financial Services
- C-Suite 100% (5)
Employer names and spend open once the report publishes.
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Sentiment
0 Net Promoter Score, from 5 scored reviews- Promoters 0
- Passives 5
- Detractors 0
Cumulative NPS by month
+0 over 5 months- Dec 8
- Jan 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 33% 3 answers
- 8/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
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