dtcpay
dtcpay is a Singapore-based fintech company that provides a digital payments platform enabling businesses and consumers to pay and get paid using both fiat currencies and cryptocurrencies. Its services include payment gateways, point-of-sale solutions, and cross-border settlement infrastructure that convert and settle digital assets into local currencies for merchants and partners. dtcpay generates revenue through transaction fees, merchant services, and enterprise payment solutions for e-commerce, retail, and financial institutions.
- Payment Processing
- Cross-Border Payments & FX
- Embedded Finance & Banking-as-a-Service
- Revenue
- $6.0M
- Employees
- 70
- Founded
- 2019
- Headquarters
- Singapore, Singapore
What 6 Arbolus experts think of dtcpay
NPS scores skew positive with 80% of respondents giving a rating of 8, and remaining scores at 5, indicating generally favorable perceptions. Renewal intent is explicit and positive among the majority, with high spenders and influencer roles especially likely to renew. Most users are in the less than 1 year or pilot stage, with one more than 1 year, pointing to recent but strong engagement. Experts consistently highlight dtcpay's platform unification, reliable processing, and regulatory strength as key drivers of positive sentiment. Pricing and geographic coverage are areas of constructive feedback.Overall Customer Sentiment: Positive
Who reviewed dtcpay
- C-Suite 50% (3)
- Director 33% (2)
- Manager 17% (1)
Employer names and spend open in the full report, along with the other 3 customers.
Everything 6 customers told us about dtcpay.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-16 Net Promoter Score, from 6 scored reviews- Promoters 0
- Passives 5
- Detractors 1
Praised
- Add Niche Digital Assets
- Streamline Global Onboarding
- Expand Regional Banking Coverage
- Responsive Support Team
Criticised
- Pricing Sensitivity for Large Volume
- Restricted Asset Coverage
- Limited Global Account Availability
- Regulatory Uncertainty
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 3 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
Top alternatives
Most weighed by dtcpay customersReport
For people who use dtcpay
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