Doble Engineering Corporation

doble.com · Marlborough, United States of America

Doble Engineering Corporation provides diagnostic test equipment, software, and consulting services that help electric utilities and industrial power users assess the condition of high‑voltage assets such as transformers, circuit breakers, and protection systems. The company generates revenue through the sale of hardware instruments, software subscriptions, technical training, and engineering and advisory services focused on power system reliability. Its customers include electric utilities, power producers, grid operators, and large industrial facilities worldwide.

  • IT Consulting & Implementation
  • Asset Performance Management
Revenue
$150.0M
Employees
500
Founded
1920
Headquarters
Marlborough, United States of America

What 16 Arbolus experts think of Doble Engineering Corporation

NPS distribution is heavily weighted toward the high end: 62% of respondents rated NPS 9-10, with the majority of the remainder in the 7 range. Two outliers exist below 7 NPS, indicating some isolated dissatisfaction. Renewal intent data are sparse but generally aligned with positive NPS—one Influencer with high spend declined renewal, while the only unsure respondent held mid-range NPS. 92% report implementation stage as more than one year, confirming long-term stickiness. Main themes are reliability and sustained value across user groups.Overall Customer Sentiment: Positive

Who reviewed Doble Engineering Corporation

Total customers 16 15 current · 1 former
Reviews growth +15 in six months
Seniority of respondents
  • C-Suite 50% (8)
  • Director 19% (3)
  • Manager 31% (5)
Operations Leader C-Suite NPS 10
Generalist Generalist Director NPS 3
Operations Leader C-Suite NPS 9 Will renew

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Sentiment

62 Net Promoter Score, from 16 scored reviews
  • Promoters 12
  • Passives 2
  • Detractors 2

Cumulative NPS by month

+2 over 6 months
  • Jun 7
  • Mar 7
  • Apr 7
  • May 7
  • Jun 8
  • Jul 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 62 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Manager 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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