Dynatrace

dynatrace.com · Waltham, United States of America

Dynatrace is a software company that provides an AI-powered observability and application performance monitoring platform for enterprises running cloud-native, hybrid, and on-premise environments. Its platform helps IT, DevOps, and security teams monitor applications, infrastructure, and user experience, detect and resolve issues, and optimize performance and resource usage. Dynatrace generates revenue through subscriptions and licenses to its SaaS and managed software offerings, along with related support and services.

  • Observability & Monitoring
  • Cloud Infrastructure & Hosting
  • Application & Code Security
Revenue
$1.5B
Employees
4,500
Founded
2005
Headquarters
Waltham, United States of America

What 105 Arbolus experts think of Dynatrace

105 customers have reviewed Dynatrace so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Dynatrace

Total customers 105 83 current · 22 former
Reviews growth +31 in six months
Seniority of respondents
  • C-Suite 67% (70)
  • Director 23% (24)
  • Manager 10% (11)
Engineering Engineer Director NPS 8 Will renew
Engineering Executive C-Suite NPS 3 Not renewing
Engineering Executive C-Suite NPS 9 Will renew

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Sentiment

36 Net Promoter Score, from 104 scored reviews
  • Promoters 49
  • Passives 44
  • Detractors 11

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 12 reviews, accumulated up to each month. Category median 36 across 12 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 65%
  • Will renew 55
  • Undecided 21
  • Not renewing 8

Plan to renew, by seniority

  • C-Suite 69% 55 answers
  • Director 58% 19 answers
  • Manager 57% 7 answers
  • Not specified 67% 3 answers
  • 8.7/10 Average score from customers who will renew
  • 7.4/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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