Eagle Onsite
Eagle Onsite provides on-site and remote IT support, managed services, and technology consulting for small and mid-sized businesses, focusing on maintaining and troubleshooting networks, servers, and end-user systems. The company typically generates revenue through recurring managed service contracts and project-based IT engagements.
- Managed IT & Cloud Services
- IT Consulting & Implementation
- Revenue
- $4.0M
- Employees
- 25
- Founded
- 2010
- Headquarters
- Calgary, Canada
What 10 Arbolus experts think of Eagle Onsite
The NPS distribution is strong, with 70% of responses at 8 or higher and no low outliers. Renewal intent is high in most segments, with over 75% indicating likely renewal, although one large account indicated no renewal. Most customers have been implemented for more than 1 year, suggesting strong product stickiness. Key themes include consistently high satisfaction, long-term adoption, and high engagement among operations and compliance users.Positive
Who reviewed Eagle Onsite
- C-Suite 70% (7)
- Director 30% (3)
Employer names and spend open once the report publishes.
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Sentiment
20 Net Promoter Score, from 10 scored reviews- Promoters 2
- Passives 8
- Detractors 0
Cumulative NPS by month
+0 over 3 months- May 8
- Jun 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 67% 3 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 8/10 Average score from customers not renewing
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