EdgeConneX
EdgeConneX develops, owns, and operates edge and hyperscale data centers that provide colocation, power, and connectivity services for cloud providers, content and network operators, and enterprise customers globally. The company focuses on building facilities close to end users to reduce latency and support applications such as cloud, content delivery, and IoT. It generates revenue through long-term colocation, power, and interconnection contracts with its customers.
- Revenue
- $650.0M
- Employees
- 550
- Founded
- 2009
- Headquarters
- Herndon, United States of America
What 7 Arbolus experts think of EdgeConneX
NPS scores across respondents range from 6 to 10, indicating a distribution from generally neutral to highly positive sentiment. A single respondent has a firm renewal intent marked as "Yes" with an NPS of 10; all other respondents replied as "Not Sure" on renewal.Most customers report being in the "More Than 1 Year" implementation stage, indicating long-term engagements with the platform but also an extended evaluation/honeymoon period. The stickiness appears moderate to high due to elevated implementation duration, though renewal ambiguity tempers overall loyalty assessment.Key themes suggest solid product satisfaction, though measured renewal confidence prevails. Overall Customer Sentiment: Neutral
Who reviewed EdgeConneX
- C-Suite 100% (7)
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Sentiment
14 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 4
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 14%Plan to renew, by seniority
- 14% 7 answers
- 10/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
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