Emerson Electric Co.
Emerson Electric Co. is a global technology and engineering company that provides automation solutions, software, and related technologies to industrial, commercial, and infrastructure customers. The company generates revenue through the sale of hardware, control systems, and industrial software, as well as associated services and lifecycle support. Its offerings help customers improve process efficiency, safety, and sustainability across sectors such as energy, chemicals, life sciences, and manufacturing.
- Industrial IoT & Edge Platforms
- IT Consulting & Implementation
- Revenue
- $19.2B
- Employees
- 67,000
- Founded
- 1890
- Headquarters
- St. Louis, United States of America
What 6 Arbolus experts think of Emerson Electric Co.
The NPS distribution is concentrated in the 7–10 range, with most responses either 9 or 10. Renewal intent among customers reporting spend is unanimous for renewal. All reported implementations have exceeded one year, except one recent deployment with high satisfaction. The overall customer sentiment is very positive, reinforced by the high average NPS and extended commitment periods.Overall Customer Sentiment: Positive
Who reviewed Emerson Electric Co.
- C-Suite 17% (1)
- Director 50% (3)
- Manager 33% (2)
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Sentiment
66 Net Promoter Score, from 6 scored reviews- Promoters 4
- Passives 2
- Detractors 0
Cumulative NPS by month
-1 over 3 months- Apr 10
- May 9
- Jun 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 66 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 100% 2 answers
- 9/10 Average score from customers who will renew
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