EnergyHub
EnergyHub provides a software platform that enables utilities and energy providers to manage distributed energy resources such as smart thermostats, electric vehicles, and battery storage for demand response and grid flexibility programs. The company aggregates and controls devices across millions of homes and businesses to reduce peak load, integrate renewables, and improve grid reliability. It generates revenue by selling its SaaS platform and related services to utilities and grid operators.
- Energy & Utilities Operations Software
- IoT & Edge Platforms
- Business Intelligence & Dashboards
- Revenue
- $80.0M
- Employees
- 350
- Founded
- 2007
- Headquarters
- Brooklyn Park, United States of America
What 9 Arbolus experts think of EnergyHub
Quantitative NPS scores range from 5 to 10, with half of respondents clustered in the 6–7 range, signifying a generally neutral to moderately positive sentiment. Renewal intent demonstrates caution: only one expert expresses clear intent to renew, while the majority are either uncertain or negative. Most customers are at more than one year of implementation, which supports solution stickiness but does not strongly correlate with higher renewal confidence. Main themes indicate that while the platform delivers on operational needs over the long term, value realization and cost-benefit balance remain concerns for some segments.Overall Customer Sentiment: Neutral
Who reviewed EnergyHub
- C-Suite 44% (4)
- Director 22% (2)
- Manager 33% (3)
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Sentiment
-22 Net Promoter Score, from 9 scored reviews- Promoters 2
- Passives 3
- Detractors 4
Cumulative NPS by month
+0 over 4 months- Apr 7
- May 7
- Jun 7
- Jul 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -22 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 0% 3 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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