ENPHASE
Enphase is a technology company that designs and manufactures microinverter-based solar and energy storage systems, enabling residential and small commercial customers to convert, store, and manage solar power. It sells hardware, software, and related services through solar installers, distributors, and other channel partners globally. The company generates revenue from product sales, monitoring and control software, and extended service offerings.
- IoT & Edge Platforms
- Energy & Utilities Operations Software
- Revenue
- $2.7B
- Employees
- 5,000
- Founded
- 2006
- Headquarters
- Fremont, United States of America
What 6 Arbolus experts think of ENPHASE
NPS distribution skews positive, with 60% at the maximum score of 10, 20% at 8, and only 20% lower at 5. Renewal intent is strong among established users, particularly those with over a year of deployment and positive NPS, while uncertainty is present for those in pilot phases. Stickiness is high, with 50% deployed over a year and full adoption, and pilot/newer segments showing moderate engagement. The dominant theme is customer satisfaction and long-term use among core users.Overall Customer Sentiment: Positive
Who reviewed ENPHASE
- C-Suite 100% (6)
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Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 4
- Passives 1
- Detractors 1
Cumulative NPS by month
+4 over 4 months- Feb 5
- May 8
- Jul 9
- Sep 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 45 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 9/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
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