ENSCAPE
Enscape is a UK-based IT services firm that provides managed IT support, cloud services, cybersecurity, and technology consulting to small and mid-sized businesses, helping them design, implement, and maintain their IT infrastructure. The company generates revenue through recurring managed service contracts and project-based consulting engagements.
- Managed IT & Cloud Services
- IT Consulting & Implementation
- Cybersecurity Services
- Revenue
- $4.5M
- Employees
- 25
- Founded
- 2016
- Headquarters
- Londonderry County Borough, United Kingdom
What 16 Arbolus experts think of ENSCAPE
NPS scores indicate a strongly positive overall sentiment, with the vast majority of scores at 8 or above, and multiple 9s and 10s from long-term users. Renewal intent is generally favorable but mixed among Influencers and those in pilot stages. The majority of experts cite implementation stages of more than one year, reflecting high stickiness, while pilot and offboarding stages are isolated exceptions. Positive sentiment is closely tied to established users, and variable renewal intent clusters around those in pilots. Positive
Who reviewed ENSCAPE
- C-Suite 31% (5)
- Director 50% (8)
- Manager 19% (3)
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Sentiment
56 Net Promoter Score, from 16 scored reviews- Promoters 11
- Passives 3
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Mar 9
- May 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 40 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 67% 3 answers
- 0% 1 answer
- 9.5/10 Average score from customers who will renew
- 10/10 Average score from undecided customers
Top alternatives
Most weighed by ENSCAPE customersMore in Consulting & Professional Services and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
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