EMnify

emnify.com · Berlin Treptow, Germany

EMnify provides a cloud-native cellular connectivity platform that enables IoT and M2M devices to connect securely to mobile networks worldwide, integrating directly with cloud infrastructure. The company serves device manufacturers, SaaS providers, and enterprises that deploy connected products across multiple countries, monetizing through usage-based and subscription connectivity plans and related value-added services.

  • IoT & Edge Platforms
  • Cloud Infrastructure & Hosting
  • API Management & Integration
Revenue
$25.0M
Employees
180
Founded
2014
Headquarters
Berlin Treptow, Germany

What 7 Arbolus experts think of EMnify

The NPS distribution is weighted toward the positive, with 71% scoring 7 or above and a peak score of 10. Renewal intent is overall less clear, with just one explicit 'Yes', two 'Not Sure', and several not stated. Stickiness is high: 57% report more than 1 year of implementation, which correlates with higher NPS scores. Key themes include established customer satisfaction in long-term deployments and moderate uncertainty among recent adopters.Overall Customer Sentiment: Positive

Who reviewed EMnify

Total customers 7 7 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 86% (6)
  • Manager 14% (1)
Engineering Executive C-Suite NPS 7
Strategy Partner Manager NPS 7 Undecided
Engineering Executive C-Suite NPS 9 Will renew

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Sentiment

14 Net Promoter Score, from 7 scored reviews
  • Promoters 2
  • Passives 4
  • Detractors 1

Cumulative NPS by month

+0 over 3 months
  • Feb 8
  • Mar 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 14 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Manager 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

For people who use EMnify

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