EkkoSense, Ltd.
EkkoSense is a UK-based software company that provides AI-driven data center optimization and monitoring solutions, helping enterprises and colocation providers improve cooling efficiency, capacity planning, and energy performance. Its SaaS platform uses real-time sensor data and 3D visualization to identify thermal risks, reduce energy consumption, and support sustainability targets. The company generates revenue through software subscriptions, analytics services, and related professional services for data center operators and large IT-intensive organizations.
- Energy & Utilities Operations Software
- Asset Performance Management
- Observability & Monitoring
- Revenue
- $9.0M
- Employees
- 80
- Founded
- 2013
- Headquarters
- Milton Keynes, United Kingdom
What 13 Arbolus experts think of EkkoSense, Ltd.
NPS scores cluster between 6 and 10, with a mean of 8 and several strong promoters citing quantifiable payback and high usability. 83% (10/12) of respondents intend to renew, while only one is not renewing and one is unsure. Stickiness is high, with the majority in mature deployment phases and only a few in pilot testing. Expert feedback converges on EkkoSense's analytical strength, energy savings, and usability, with some integration and industry-specific gaps noted.Overall Customer Sentiment: Positive
Who reviewed EkkoSense, Ltd.
- C-Suite 54% (7)
- Director 31% (4)
- Manager 15% (2)
Employer names and spend open in the full report, along with the other 10 customers.
Everything 13 customers told us about EkkoSense, Ltd..
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
53 Net Promoter Score, from 13 scored reviews- Promoters 7
- Passives 6
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Apr 8
- Jun 8
- Oct 9
- Jun 8
- Aug 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 41 across 3 companies.
Praised
- Native ERP/PLM Integration
- Support for Liquid and Immersion Cooling
- Transition to Autonomous Operations
- Granular Visibility and Optimization
Criticised
- RF Telemetry and OEM Air-Gap Compliance
- Lack of Fluid Integration with Asset Systems
- Emergence of AI-Native Competitors
- Integration Friction with Enterprise Systems
What customers say
Renewal intent
Plan to renew 83%Plan to renew, by seniority
- 83% 6 answers
- 75% 4 answers
- 100% 2 answers
- 8.5/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
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