DXC Technology
DXC Technology is a global IT services company that provides consulting, application development and modernization, cloud and infrastructure services, and business process outsourcing to large enterprises and public sector clients. It helps organizations migrate and manage workloads across hybrid and multi‑cloud environments, modernize legacy systems, and run mission‑critical operations. The company generates revenue through long-term managed services contracts, project-based consulting, and outsourcing engagements across industries such as healthcare, financial services, manufacturing, and government.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Cybersecurity Services
- Revenue
- $13.9B
- Employees
- 130,000
- Founded
- 2017
- Headquarters
- Tysons Corner, United States of America
What 56 Arbolus experts think of DXC Technology
NPS scores across experts are widely distributed, ranging from 2 through 10, with a concentration in the 7–9 range and sporadic low outliers. Renewal intent is mixed: several high-spend customers are 'Not Sure,' though a core segment reports intent to renew. Stickiness appears strong with 87% of the expert pool reporting MoreThan1Year implementation stage, suggesting deep integration. Qualitative themes highlight managed service capability, scalability, and operational support as strengths, while pricing, total cost of ownership, and control over infrastructure are common pain points.Overall Customer Sentiment: Neutral
Who reviewed DXC Technology
- C-Suite 75% (42)
- Director 16% (9)
- Manager 9% (5)
Employer names and spend open in the full report, along with the other 53 customers.
Everything 56 customers told us about DXC Technology.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
1 Net Promoter Score, from 56 scored reviews- Promoters 16
- Passives 25
- Detractors 15
Cumulative NPS by month
+0 over 6 months- Apr 7
- May 7
- Jun 7
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 9 reviews, accumulated up to each month. Category median 37 across 9 companies.
Praised
- Operational Transparency Enhancements
- Value-Added Service Layer
- Broader Consumption Model Innovation
- Predictable Service and Cost Structuring
Criticised
- Potentially Higher Long-Term Costs
- Dependency on Vendor Support
- Reduced Control Over Infrastructure
- AI and Automation-Driven Alternatives
What customers say
Renewal intent
Plan to renew 37%Plan to renew, by seniority
- 39% 28 answers
- 33% 6 answers
- 25% 4 answers
- 7.4/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 5.7/10 Average score from customers not renewing
Top alternatives
Most weighed by DXC Technology customers
Report
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