Dr Reddys

drreddys.com · India

Dr. Reddy’s Laboratories is a global pharmaceutical company that develops, manufactures, and markets generic medicines, active pharmaceutical ingredients (APIs), and select branded and over-the-counter products across multiple therapeutic areas. It serves patients, healthcare providers, and distributors worldwide through a mix of prescription generics, biosimilars, and proprietary products, as well as contract development and manufacturing services. The company generates revenue by selling its pharmaceutical products and services across regulated and emerging markets, including the US, Europe, India, and other international regions.

Revenue
$3.1B
Employees
26,000
Founded
1984
Headquarters
India

What 6 Arbolus experts think of Dr Reddys

NPS scores are consistently high, with four respondents rating NPS at 8 or above and two at 10. Renewal intent is strong among high-spend Influencers, and implementation stickiness is driven by the majority being in the More Than 1 Year usage category. Positive sentiment is anchored in long-term use and positive feedback, with minimal uncertainty expressed regarding renewal. Overall Customer Sentiment: Positive

Who reviewed Dr Reddys

Total customers 6 6 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 100% (6)
Operations Ops C-Suite NPS 10 Undecided
Generalist Partner C-Suite NPS 9
Founder C-Suite NPS 10

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Sentiment

50 Net Promoter Score, from 6 scored reviews
  • Promoters 3
  • Passives 3
  • Detractors 0

Cumulative NPS by month

+0 over 6 months
  • Feb 9
  • May 10
  • Jun 9
  • Jul 9
  • Aug 9
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • 8/10 Average score from customers who will renew
  • 10/10 Average score from undecided customers

For people who use Dr Reddys

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