DTN

dtn.com · Omaha, United States of America

DTN is a data and analytics company that provides real-time weather, agricultural, energy, and commodity market intelligence to businesses in sectors such as farming, energy trading, transportation, and financial services. It delivers subscription-based digital platforms, APIs, and decision-support tools that help customers manage risk, optimize operations, and improve forecasting. The company monetizes through recurring licenses, data feeds, and enterprise software solutions tailored to industry workflows.

  • Data Integration & ETL
  • Business Intelligence & Dashboards
  • Energy & Utilities Operations Software
Revenue
$350.0M
Employees
1,200
Founded
1984
Headquarters
Omaha, United States of America

What 9 Arbolus experts think of DTN

The NPS is strong, with most experts rating DTN above 7, reflecting satisfaction with operational reliability, meteorological expertise, and embedded industry support. Renewal intent is consistently positive among experts who provided this information, with no notable churn risk among current high spenders. Stickiness is evidenced by universal long-term usage (>1 year), especially among operational users in energy and infrastructure roles. Expert themes highlight reliability, sector expertise, and breadth of capabilities, balanced against the need for continued product evolution and integration depth in specialized use cases.Overall Customer Sentiment: Positive

Who reviewed DTN

Total customers 9 8 current · 1 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 56% (5)
  • Director 33% (3)
  • Manager 11% (1)
Other Analyst C-Suite NPS 7
Operations Leader Manager NPS 8
Executive C-Suite NPS 8

Employer names and spend open in the full report, along with the other 6 customers.

Everything 9 customers told us about DTN.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

11 Net Promoter Score, from 9 scored reviews
  • Promoters 1
  • Passives 8
  • Detractors 0

Cumulative NPS by month

-1 over 6 months
  • Mar 9
  • May 9
  • Jun 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 19 across 4 companies.

Praised

  • Deeper Integration with Operational Workflows
  • Linking Insights to Measurable Business Value
  • AI for Enhanced Forecasting
  • Industry Knowledge and Operational Reliability

Criticised

  • Benchmarking Against New Entrants
  • Specialist Providers Outperforming in Niche
  • AI-Driven Competitor Threat
  • Specialized Providers May Outperform for Niche Applications

What customers say

Industry Knowledge and Operational Reliability
“I recommend DTN where reliability, professional meteorological expertise, and operational experience are key for weather-sensitive industries.”
Relevance to Energy and Renewables
“DTN is particularly valuable in energy, renewables, and other weather-sensitive sectors where continuity of service and domain expertise matter.”
Breadth of Capabilities and Professional Support
“The main strengths are operational reliability and support for professional users, not just raw weather data delivery.”

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 100% 2 answers
  • 8.3/10 Average score from customers who will renew
  • 7/10 Average score from customers not renewing

Top alternatives

Most weighed by DTN customers

Report

For people who use DTN

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