Metdesk
MetDesk is a UK-based weather services provider that delivers tailored meteorological data, forecasts, and decision-support tools to businesses and public-sector clients. It serves sectors such as energy, transportation, retail, and infrastructure with subscription-based data feeds, software dashboards, and consulting services to help manage weather-related risk and operations. Revenue is generated through recurring service contracts, data licensing, and bespoke forecasting projects.
- Business Intelligence & Dashboards
- Data Integration & ETL
- Revenue
- $12.0M
- Employees
- 70
- Founded
- 2011
- Headquarters
- Princes Risborough, United Kingdom
What 9 Arbolus experts think of Metdesk
NPS scores are clustered in the 7–9 range, reflecting a generally positive but measured satisfaction. Renewal intent is strong among high-spend and experienced users, with some uncertainty or negative intent among pilot or low spenders. Most experts are at the MoreThan1Year stage of adoption, which correlates with stickiness and routine operational use. Qualitative feedback highlights core strengths in forecast quality, depth of meteorological expertise, API integration, and market-specific value delivery, with some caveats noted on transparency and flexibility for advanced trading functions.Overall Customer Sentiment: Positive
Who reviewed Metdesk
- C-Suite 78% (7)
- Director 22% (2)
Employer names and spend open in the full report, along with the other 6 customers.
Everything 9 customers told us about Metdesk.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
22 Net Promoter Score, from 9 scored reviews- Promoters 2
- Passives 7
- Detractors 0
Cumulative NPS by month
+1 over 6 months- Oct 7
- Nov 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 28 across 3 companies.
Praised
- Market Expansion with New Models
- AI-Driven Platform Development
- Enhanced Integration for Decision Support
- Comprehensive Weather Intelligence
Criticised
- UI and Pricing Flexibility
- Transparency for Advanced Trading
- Tail Event Handling and Track Record
- Competition from AI-Native Platforms
What customers say
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 67% 6 answers
- 50% 2 answers
- 8.2/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by Metdesk customers
Report
More in Data & Analytics and Consulting & Professional Services
Other companies in both categories with a customer report.
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