Microsoft clarity
Microsoft Clarity is a free web analytics and session replay tool from Microsoft that helps website owners understand user behavior through heatmaps, recordings, and engagement metrics. It serves marketers, product teams, and developers by providing insights into how visitors interact with websites to improve usability and conversion. The product is monetized indirectly as part of the broader Microsoft ecosystem and through data used to enhance Microsoft’s advertising and analytics offerings.
- Product Analytics & Feedback
- Marketing Analytics & Attribution
- Revenue
- $15.0M
- Employees
- 150
- Founded
- 2019
- Headquarters
- Redmond, United States of America
What 6 Arbolus experts think of Microsoft clarity
6 customers have reviewed Microsoft clarity so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed Microsoft clarity
- C-Suite 50% (3)
- Director 33% (2)
- Manager 17% (1)
Employer names and spend open once the report publishes.
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Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 4
- Passives 1
- Detractors 1
Cumulative NPS by month
+2 over 4 months- Nov 6
- May 8
- Jul 9
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 46 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 67% 3 answers
- 50% 2 answers
- 9.3/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
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For people who use Microsoft clarity
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