Microsoft Power BI
Microsoft Power BI is a business analytics platform that enables organizations to connect to multiple data sources, model and transform data, and create interactive dashboards and reports for self-service and enterprise business intelligence. It is sold as a cloud service and desktop application on a subscription and per-capacity basis, serving businesses of all sizes across industries. Power BI generates revenue through Microsoft’s SaaS licensing, including standalone plans and bundles within Microsoft 365 and other enterprise offerings.
- Business Intelligence & Dashboards
- Data Integration & ETL
- Data Warehousing & Lakes
- Revenue
- $1.5B
- Employees
- 2,000
- Founded
- 2014
- Headquarters
- Redmond, United States of America
What 383 Arbolus experts think of Microsoft Power BI
NPS scores are overwhelmingly positive, with the vast majority of experts providing scores of 8–10, and strong renewal intent across high-spend user segments. Experts describe Power BI as highly critical for decision support, reporting automation, and analytics democratization. Key feedback themes highlight Microsoft ecosystem integration, flexibility, strong governance, and rapid deployment. Some users note complexity with advanced analytics and performance at scale, but overall sentiment is highly favorable.Overall Customer Sentiment: Positive
Who reviewed Microsoft Power BI
- C-Suite 53% (203)
- Director 25% (96)
- Manager 21% (80)
Employer names and spend open in the full report, along with the other 380 customers.
Everything 383 customers told us about Microsoft Power BI.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
54 Net Promoter Score, from 382 scored reviews- Promoters 231
- Passives 130
- Detractors 21
Cumulative NPS by month
+0 over 6 months- May 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
- Oct 9
Net Promoter Score across 14 reviews, accumulated up to each month. Category median 28 across 14 companies.
Praised
- Integration with Microsoft Ecosystem
- Cost-Effective, Scalable Analytics
- Self-Service and Productivity Gains
- AI-Driven Insight Generation
Criticised
- Enterprise Governance Complexity
- Pricing and Roadmap Uncertainty
- AI-Native Competitor Threat
- Advanced Analytics Learning Curve
What customers say
Renewal intent
Plan to renew 79%Plan to renew, by seniority
- 77% 90 answers
- 80% 41 answers
- 78% 18 answers
- 90% 10 answers
- 8.8/10 Average score from customers who will renew
- 7.6/10 Average score from undecided customers
- 7.2/10 Average score from customers not renewing
Top alternatives
Most weighed by Microsoft Power BI customers
Report
More in Data & Analytics and Workplace & Productivity
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