Arbolus Intelligence

Minsait

minsait.com · Alcobendas, Spain

Minsait is a digital transformation and information technology consulting firm that provides business and technology solutions, systems integration, and managed services to enterprises and public-sector organizations. As an Indra company, it focuses on areas such as financial services, energy and utilities, telecommunications, public administration, and industry, helping clients modernize core systems and deploy data, cloud, and cybersecurity platforms. The company generates revenue through consulting projects, software and platform implementation, and long-term outsourcing and managed services contracts.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
  • Cybersecurity Services
Listed in
Revenue
$1.8B
Employees
14,000
Founded
2014
Headquarters
Alcobendas, Spain

What 13 Arbolus experts think of Minsait

The weighted NPS distribution shows a cluster of scores in the 7–9 range, reflecting generally positive perception. Where measured, renewal intent is universally positive, especially among high-spend or long-tenure clients. Stickiness is notable: most responses indicate use for over a year, with strong continued reliance in mission-critical domains. Qualitative feedback emphasizes the value of data sovereignty, compliance, and integration expertise. The major negative driver is administrative agility. Overall Customer Sentiment: Positive

Who reviewed Minsait

Total customers 13 12 current · 1 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 36% (5)
  • Director 36% (5)
  • Manager 27% (4)
Executive C-Suite NPS 9 Submitted Feb 2026
Operations Leader C-Suite NPS 8 Submitted Jul 2026
Operations Leader Director NPS 7 Will renew Submitted Jul 2026

Employer names and spend open in the full report, along with the other 10 customers.

Everything 13 customers told us about Minsait.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

8 Net Promoter Score, from 12 scored reviews
  • Promoters 2
  • Passives 9
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Feb 8
  • Mar 8
  • May 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 12 across 2 companies.

Praised

  • National Data Sovereignty and Compliance
  • Proven Technical & Integration Expertise
  • Critical Impact on Business Outcomes
  • Expansion in Regulated Sectors

Criticised

  • Competitive Displacement
  • Bureaucratic Inertia in Consulting
  • AI Automation
  • Ongoing Cost Structure

What customers say

National Data Sovereignty and Compliance
“I trust them due to their security-cleared workforce and full alignment with national data sovereignty and compliance requirements.”
Proven Technical & Integration Expertise
“I rely on their custom integration and secure middleware solutions, which have reduced my operational risk and passed official quality audits without issues.”
Critical Impact on Business Outcomes
“I see Minsait as central to our strategy—enabling mission continuity and measurable OPEX optimization.”

Renewal intent

Plan to renew 100%
  • Will renew 4
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 100% 2 answers
  • Manager 100% 1 answer
  • 7.5/10 Average score from customers who will renew

Top alternatives

Most weighed by Minsait customers

Report

Customer Report - Sep 2026 Sep 2026 13 + 0

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