Mintec, Ltd.
Mintec provides price data, analytics, and market intelligence for food and other commodity categories, helping retailers, manufacturers, and procurement teams benchmark costs, manage supplier negotiations, and support budgeting and risk management decisions through a subscription-based data platform and related services.
- Business Intelligence & Dashboards
- Data Integration & ETL
- Revenue
- $30.0M
- Employees
- 200
- Founded
- 1982
- Headquarters
- Buckingham, United Kingdom
What 9 Arbolus experts think of Mintec, Ltd.
NPS scores are uniformly strong, with 86% of users reporting scores of 9 or higher, indicating high satisfaction. The majority (over 85%) are long-term users, reflecting significant stickiness and deep integration of the product into procurement processes. Renewal intent data is limited but implementation stages and offboarding patterns suggest generally positive sentiment, with only a small proportion transitioning away. The data trend highlights strong user loyalty, product reliability, and consistently positive customer experiences.Overall Customer Sentiment: Positive
Who reviewed Mintec, Ltd.
- C-Suite 78% (7)
- Director 22% (2)
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Sentiment
44 Net Promoter Score, from 9 scored reviews- Promoters 5
- Passives 3
- Detractors 1
Cumulative NPS by month
+2 over 6 months- Nov 6
- Feb 6
- Mar 7
- Apr 7
- May 8
- Jun 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 44 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 7/10 Average score from customers who will renew
- 4/10 Average score from undecided customers
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