MODE ANALYTICS
Mode Analytics provides a collaborative business intelligence and analytics platform that combines SQL, Python, and visualization tools for data analysts and business teams. Its cloud-based software connects to modern data warehouses, enabling users to explore data, build reports and dashboards, and share insights across organizations. The company generates revenue through subscription-based SaaS plans for enterprises and data-driven teams.
- Business Intelligence & Dashboards
- Data Integration & ETL
- Product Analytics & Feedback
- Revenue
- $45.0M
- Employees
- 250
- Founded
- 2013
- Headquarters
- San Francisco, United States of America
What 15 Arbolus experts think of MODE ANALYTICS
NPS scores range from 3 to 10, with several responses of 9 and 10 indicating strong advocacy among key users. However, there are also detractors (scores of 3, 4, and 5) and neutral responses, mostly from User personas in technology and analytics roles. Renewal data is partial but signals positive sentiment among higher spenders. Implementation stages show most are in the MoreThan1Year category, reflecting stickiness, though some are in Pilot or Offboarding. Key themes are platform value, usability, but also hints of feature gaps for some. Overall Customer Sentiment: Neutral to Positive.
Who reviewed MODE ANALYTICS
- C-Suite 67% (10)
- Director 20% (3)
- Manager 13% (2)
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Sentiment
-13 Net Promoter Score, from 15 scored reviews- Promoters 4
- Passives 5
- Detractors 6
Cumulative NPS by month
-1 over 5 months- Sep 8
- Mar 7
- Apr 8
- May 7
- Jun 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -13 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 25% 4 answers
- 8/10 Average score from customers who will renew
- 4/10 Average score from undecided customers
- 4.5/10 Average score from customers not renewing
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