Monocl - A Definitive Healthcare company
Monocl, a business unit of Definitive Healthcare, provides a SaaS platform and data products that help life sciences and healthcare organizations identify, profile, and engage key opinion leaders and experts globally for research, medical affairs, and commercial activities. Its solutions aggregate and analyze scientific publications, clinical trials, conference activities, and other data to support strategic planning and stakeholder engagement. Monocl generates revenue through subscriptions and enterprise licenses to its data and analytics platform.
- Business Intelligence & Dashboards
- Data Integration & ETL
- Revenue
- $320.0M
- Employees
- 2,000
- Founded
- 2014
- Headquarters
- Framingham, United States of America
What 18 Arbolus experts think of Monocl - A Definitive Healthcare company
NPS scores are consistently high, with over 90% of responses rating Monocl 7 or above and several giving 9-10 scores. Renewal intent, where stated, is predominantly positive or uncertain, and stickiness is strong—most respondents report usage for more than a year or being in advanced phases. The key driver is Monocl’s perceived value in supporting sophisticated enterprise needs and data-driven decisions.Overall Customer Sentiment: Positive
Who reviewed Monocl - A Definitive Healthcare company
- C-Suite 67% (12)
- Director 28% (5)
- Manager 6% (1)
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Sentiment
22 Net Promoter Score, from 18 scored reviews- Promoters 5
- Passives 12
- Detractors 1
Cumulative NPS by month
-1 over 6 months- Feb 9
- Mar 8
- Apr 8
- May 8
- Jun 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 37 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 57% 7 answers
- 7.8/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
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