Moody’s Analytics (Bureau van Dijk Orbis)

bvdinfo.com · Paris, France

Bureau van Dijk, a Moody’s Analytics company, provides structured private company, ownership, and corporate linkage data through its Orbis database and related products, serving financial institutions, corporates, governments, and professional services firms for credit risk, compliance, M&A, and market research use cases. It monetizes its data and software via subscription-based access to its databases, APIs, and analytics tools, along with related services and integrations.

  • Data Integration & ETL
  • Business Intelligence & Dashboards
  • IT Consulting & Implementation
Revenue
$450.0M
Employees
1,200
Founded
1991
Headquarters
Paris, France

What 5 Arbolus experts think of Moody’s Analytics (Bureau van Dijk Orbis)

NPS scores among respondents are widely distributed, with Users scoring at the higher end (8, 9) and Influencers showing moderate to low scores (5, 9). One User provided a notably low NPS score (2). Renewal intent data shows 50% of Influencers unwilling to renew, contrasting with Users, who haven’t provided explicit renewal responses but indicate longer-term usage.All respondents report implementation exceeding 1 year, highlighting product maturity in the customer environment. Key themes include higher spend not necessarily translating into higher satisfaction, variable sentiment across role types, and a need to understand Influencer-driven dissatisfaction.Overall Customer Sentiment: Neutral

Who reviewed Moody’s Analytics (Bureau van Dijk Orbis)

Total customers 5 4 current · 1 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 20% (1)
  • Director 40% (2)
  • Manager 40% (2)
Strategy Leader Director NPS 2
Finance Generalist Manager NPS 9
Finance Manager Manager NPS 5 Not renewing

Employer names and spend open once the report publishes.

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Sentiment

0 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 1
  • Detractors 2

Cumulative NPS by month

-2 over 3 months
  • Jan 9
  • Mar 9
  • May 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 0
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Manager 0% 1 answer
  • 7/10 Average score from customers not renewing

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