Moody's Corporation

moodys.com · New York City, United States of America

Moody's Corporation is a global integrated risk assessment firm that provides credit ratings, research, data, analytics, and related software to financial institutions, corporations, governments, and other organizations. The company operates through Moody’s Investors Service and Moody’s Analytics, generating revenue from subscription-based data and analytics products, credit rating fees, and professional services. Its offerings support credit risk evaluation, regulatory compliance, portfolio management, and broader financial decision-making worldwide.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
  • Risk Management & Analytics
Revenue
$6.4B
Employees
15,000
Founded
1909
Headquarters
New York City, United States of America

What 21 Arbolus experts think of Moody's Corporation

NPS scores range from 3 to 10, with a cluster in the 7–9 range, indicating moderate to strong satisfaction. High spenders and those in the Influencer category report NPS predominantly between 8 and 10, and all high-spend Influencers indicate renewal intent as Yes. Most respondents are in the MoreThan1Year implementation stage, demonstrating strong platform stickiness. Key drivers for positive sentiment include solution reliability, regulatory fit, and data breadth.Overall Customer Sentiment: Positive

Who reviewed Moody's Corporation

Total customers 21 19 current · 2 former
Reviews growth +21 in six months
Seniority of respondents
  • C-Suite 67% (14)
  • Director 29% (6)
  • Manager 5% (1)
Operations Leader Director NPS 9
Finance Analyst Manager NPS 8
Legal Leader C-Suite NPS 8

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Sentiment

14 Net Promoter Score, from 21 scored reviews
  • Promoters 6
  • Passives 12
  • Detractors 3

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 63%
  • Will renew 5
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 57% 7 answers
  • Director 100% 1 answer
  • 8/10 Average score from customers who will renew
  • 6.3/10 Average score from undecided customers

For people who use Moody's Corporation

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