MONTEL
Montel is a provider of market intelligence, data, and news services for European and global energy and commodity markets, serving utilities, traders, analysts, and other market participants. The company offers real-time and historical price data, fundamental data, analytics tools, and editorial coverage via subscription-based platforms and data feeds. It generates revenue through licenses to its data terminals, APIs, and related information services for professional users in the energy sector.
- Data Integration & ETL
- Business Intelligence & Dashboards
- Revenue
- $30.0M
- Employees
- 150
- Founded
- 1989
- Headquarters
- Oslo, Norway
What 21 Arbolus experts think of MONTEL
NPS responses are consistently high, with a majority of experts rating between 7 and 10, and several giving the maximum score of 10. Renewal intent is generally strong, with more than 60% of respondents indicating intent to renew or expressing satisfaction with the current solution. Stickiness is reinforced by over 85% of respondents citing use for more than one year. Expert feedback highlights reliability, workflow integration, and breadth of data as the most valued features, with minor mentions of information complexity as a potential limitation.Overall Customer Sentiment: Positive
Who reviewed MONTEL
- C-Suite 57% (12)
- Director 24% (5)
- Manager 19% (4)
Employer names and spend open in the full report, along with the other 18 customers.
Everything 21 customers told us about MONTEL.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
28 Net Promoter Score, from 21 scored reviews- Promoters 7
- Passives 13
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Feb 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 28 across 2 companies.
Praised
- Expanding Geographic Coverage
- Growth Driven by Portfolio Needs
- Platform Still Under Review
- All-Required Data Feeds
Criticised
- Assessment Still Ongoing
- Difficult-to-Analyze Information
- Option and Interface Uncertainty
- Data Complexity
What customers say
Renewal intent
Plan to renew 38%Plan to renew, by seniority
- 36% 11 answers
- 67% 3 answers
- 0% 2 answers
- 8.5/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by MONTEL customers
Report
More in Data & Analytics and Consulting & Professional Services
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