Mobysoft
Mobysoft provides predictive analytics and software solutions for social housing providers, helping landlords reduce rent arrears, improve income collection, and identify at-risk tenants using data-driven insights. Its main products are delivered as cloud-based SaaS and are used by housing associations and local authorities across the UK. The company generates revenue through recurring software subscriptions and related services.
- Business Intelligence & Dashboards
- Data Integration & ETL
- IT Consulting & Implementation
- Revenue
- $12.0M
- Employees
- 90
- Founded
- 2003
- Headquarters
- Manchester, United Kingdom
What 7 Arbolus experts think of Mobysoft
NPS scores are mixed, with 33% of expert responses being strong positives (NPS 8–9), 33% neutral to moderately negative (NPS 4–6), and others uncertain due to missing or low scores. Renewal intent displays a spectrum: 28% intend to renew, 28% do not, and 43% are unsure. Stickiness correlates with implementation stage—long-term customers are somewhat more positive, while offboarding aligns with negative NPS and no renewal intent. Key themes include high spend versus mixed satisfaction, indicating potential value concerns or ongoing evaluation.Overall Customer Sentiment: Neutral
Who reviewed Mobysoft
- C-Suite 29% (2)
- Director 29% (2)
- Manager 43% (3)
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Sentiment
-42 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 2
- Detractors 4
Cumulative NPS by month
+2 over 5 months- Jun 4
- Jul 6
- Sep 6
- Feb 7
- May 6
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -14 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 50% 2 answers
- 50% 2 answers
- 0% 1 answer
- 8.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
Top alternatives
Most weighed by Mobysoft customers
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