MICROSOFT EXCEL
Microsoft Excel is a spreadsheet software application developed and sold by Microsoft as part of the Microsoft 365 productivity suite and as a standalone product, used by individuals and organizations for data analysis, modeling, reporting, and automation. It generates revenue primarily through Microsoft 365 subscription plans and perpetual software licenses. The excel.cloud.microsoft domain is a product-related subdomain of Microsoft Corporation rather than a separate company.
- Business Intelligence & Dashboards
- Data Warehousing & Lakes
- Revenue
- $245.0B
- Employees
- 221,000
- Founded
- 1975
- Headquarters
- Redmond, United States of America
What 231 Arbolus experts think of MICROSOFT EXCEL
The Net Promoter Score distribution is overwhelmingly positive, with most experts rating Excel 8 or higher, and many selecting 9 or 10. Renewal intent is strong, particularly among high-usage roles, with long-term stickiness evidenced by the majority reporting usage for more than a year. Key qualitative themes include praise for Excel’s flexibility, analysis power, and reliability, while main concerns focus on version control and collaboration limits for large multi-user scenarios.Overall Customer Sentiment: Positive
Who reviewed MICROSOFT EXCEL
- C-Suite 52% (120)
- Director 23% (53)
- Manager 26% (60)
Employer names and spend open in the full report, along with the other 228 customers.
Everything 231 customers told us about MICROSOFT EXCEL.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
78 Net Promoter Score, from 230 scored reviews- Promoters 187
- Passives 36
- Detractors 7
Cumulative NPS by month
+0 over 6 months- May 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
- Oct 9
Net Promoter Score across 9 reviews, accumulated up to each month. Category median 28 across 9 companies.
Praised
- Enhanced Automation and Natural Language
- AI-Driven Analysis
- Integration with ERP and AI
- Versatility and Flexibility
Criticised
- Complexity and Manual Effort
- Automated Code-First Platforms
- Collaboration Gaps and Alternatives
- Scalability and Complexity
What customers say
Renewal intent
Plan to renew 87%Plan to renew, by seniority
- 81% 16 answers
- 83% 6 answers
- 100% 4 answers
- 100% 4 answers
- 9.4/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 10/10 Average score from customers not renewing
Top alternatives
Most weighed by MICROSOFT EXCEL customers
Report
More in Data & Analytics and Workplace & Productivity
Other companies in both categories with a customer report.
For people who use MICROSOFT EXCEL
Do you use MICROSOFT EXCEL at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 231 customers of MICROSOFT EXCEL have already contributed
Takes a few minutes. Your identity stays anonymous.