EAB

eab.com · Washington, United States of America

EAB is an education-focused consulting and technology company that provides research, enrollment marketing, student success platforms, and administrative services to colleges, universities, and K–12 institutions. It offers software, data analytics, and advisory services on a subscription and project basis to help schools improve recruitment, retention, operations, and financial performance. The company generates revenue through long-term service agreements, SaaS subscriptions, and consulting engagements with educational institutions.

  • IT Consulting & Implementation
  • Business Intelligence & Dashboards
Revenue
$650.0M
Employees
2,500
Founded
2007
Headquarters
Washington, United States of America

What 14 Arbolus experts think of EAB

14 customers have reviewed EAB so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed EAB

Total customers 14 13 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 93% (13)
  • Director 7% (1)
Engineering Leader C-Suite NPS 3
People Leader Director NPS 10
Operations Ops C-Suite NPS 9

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Sentiment

14 Net Promoter Score, from 14 scored reviews
  • Promoters 6
  • Passives 4
  • Detractors 4

Cumulative NPS by month

+1 over 6 months
  • Mar 7
  • Apr 7
  • May 7
  • Jul 8
  • Sep 8
  • Oct 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 20 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 43%
  • Will renew 3
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 43% 7 answers
  • 8.7/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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