Electron Microscopy Sciences
Electron Microscopy Sciences is a manufacturer and distributor of supplies, equipment, and chemicals for electron microscopy, light microscopy, and histology laboratories. The company serves research institutions, universities, hospitals, and industrial labs with a broad catalog of sample preparation tools, imaging accessories, and consumables sold via its website and catalogs. Revenue is generated through product sales and distribution partnerships worldwide.
- IT Consulting & Implementation
- Revenue
- $30.0M
- Employees
- 120
- Founded
- 1968
- Headquarters
- Hatfield, United States of America
What 12 Arbolus experts think of Electron Microscopy Sciences
The NPS distribution is weighted towards the top end, with 7 of 11 responses at 8 or higher, and two perfect scores. Most experts report over one year of adoption, suggesting high stickiness among existing customers. Renewal intent is primarily positive among high-spending and influencer personas but less clear among low-spend or less embedded segments. Overall, strong satisfaction aligns with long-term use and sustainable satisfaction among core user roles.Overall Customer Sentiment: Positive
Who reviewed Electron Microscopy Sciences
- C-Suite 58% (7)
- Manager 42% (5)
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Sentiment
58 Net Promoter Score, from 12 scored reviews- Promoters 8
- Passives 3
- Detractors 1
Cumulative NPS by month
-1 over 3 months- Jan 9
- Apr 8
- May 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 58 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 50% 2 answers
- 100% 2 answers
- 8.7/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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