Elemica, Inc.

elemica.com · Philadelphia, United States of America

Elemica is a supply chain operating network that provides cloud-based software and integration services to connect manufacturers, suppliers, logistics providers, and customers, primarily in the chemical, industrial, and related process industries. Its platform digitizes and automates order management, logistics, sourcing, and inventory collaboration across trading partners, generating revenue through subscription software and transaction-based fees. The company also offers implementation, integration, and managed services to support clients’ end-to-end supply chain processes.

  • Procurement & Sourcing
  • Supply Chain & Logistics Software
  • IT Consulting & Implementation
Revenue
$80.0M
Employees
350
Founded
2000
Headquarters
Philadelphia, United States of America

What 6 Arbolus experts think of Elemica, Inc.

NPS scores are consistently high, with three experts rating Elemica a 9 and two experts an 8, indicating a predominantly promoter-heavy customer base. Renewal intent is strong among high-value customers, all of whom intend to renew. All respondents have used Elemica for more than one year, demonstrating significant product stickiness. The main quantitative themes are high satisfaction, strong renewal signals from Influencers, and long-standing engagement.Overall Customer Sentiment: Positive

Who reviewed Elemica, Inc.

Total customers 6 5 current · 1 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 50% (3)
  • Director 50% (3)
Operations Manager C-Suite NPS 9 Will renew
Operations Leader C-Suite NPS 5
Operations Leader Director NPS 9

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Sentiment

33 Net Promoter Score, from 6 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 1

Cumulative NPS by month

-1 over 4 months
  • Nov 9
  • Apr 8
  • May 9
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 2
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • 8.5/10 Average score from customers who will renew

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  • 6 customers of Elemica, Inc. have already contributed
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