Enterprise Fleet Management

efleets.com · St. Louis, United States of America

Enterprise Fleet Management is a vehicle fleet management and leasing company that provides businesses, government agencies, and organizations with fleet leasing, maintenance, telematics, and remarketing services. It designs and finances customized vehicle programs, manages lifecycle costs, and offers technology and advisory services to optimize fleet performance and total cost of ownership. The company generates revenue primarily through lease payments, fleet management fees, and related service contracts.

  • Transportation & Fleet Management
  • Asset Performance Management
Revenue
$3.5B
Employees
2,500
Founded
1957
Headquarters
St. Louis, United States of America

What 8 Arbolus experts think of Enterprise Fleet Management

NPS distribution is moderate to strong, with scores ranging from 5 to 10; over 66% report NPS of 8 or higher. Renewal intent is mostly positive (with a majority stating Yes and one uncertainty). Stickiness is high: 87.5% of experts indicate deployment for more than one year. Quantitative data indicates especially high satisfaction and retention among top spenders, but some variability among lower spend or uncertain renewal categories.Overall Customer Sentiment: Positive

Who reviewed Enterprise Fleet Management

Total customers 8 8 current · 0 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 62% (5)
  • Director 38% (3)
Operations Leader C-Suite NPS 9
Operations Executive C-Suite NPS 8 Will renew
Operations Manager C-Suite NPS 10

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Sentiment

0 Net Promoter Score, from 8 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 3

Cumulative NPS by month

+2 over 3 months
  • Apr 6
  • Feb 7
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 67% 3 answers
  • 7.3/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

For people who use Enterprise Fleet Management

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