EPG Ehrhardt Partner Group

epg.com · Germany

EPG Ehrhardt Partner Group is a provider of supply chain execution software and logistics solutions, offering warehouse management, transportation management, and voice-directed picking systems for logistics service providers, retailers, and manufacturers. The company generates revenue through licensing and subscriptions to its software suite, implementation and integration projects, and ongoing support and consulting services. Its products are used to optimize intralogistics processes, inventory accuracy, and fulfillment efficiency across global distribution networks.

  • Warehouse Management
  • Transportation & Fleet Management
  • IT Consulting & Implementation
Revenue
$180.0M
Employees
900
Founded
1984
Headquarters
Germany

What 14 Arbolus experts think of EPG Ehrhardt Partner Group

Overall NPS scores skew positive, with 67% of responses in the 7–9 range and two accounts reporting an NPS of 9. 50% of responses with renewal intent indicate a willingness to renew, strongly associated with high spend levels. Stickiness is robust among customers with more than one year of implementation, where spend is highest and renewal outlook most secure, though mid-tier and recent adopters express reservations. The main theme is high satisfaction among large, established clients, contrasted with caution among smaller or pilot-phase customers.Overall Customer Sentiment: Positive

Who reviewed EPG Ehrhardt Partner Group

Total customers 14 14 current · 0 former
Reviews growth +13 in six months
Seniority of respondents
  • C-Suite 36% (5)
  • Director 57% (8)
  • Manager 7% (1)
Operations Leader Director NPS 8 Undecided
Engineering Manager Director NPS 6 Will renew
Data Leader Director NPS 9 Will renew

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Sentiment

0 Net Promoter Score, from 14 scored reviews
  • Promoters 2
  • Passives 10
  • Detractors 2

Cumulative NPS by month

+7 over 4 months
  • May 0
  • Jul 7
  • Aug 7
  • Sep 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 12 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 45%
  • Will renew 5
  • Undecided 5
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 3 answers
  • Director 57% 7 answers
  • Manager 100% 1 answer
  • 7.4/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers
  • 8/10 Average score from customers not renewing

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