Enterprise Holdings, Inc.
Enterprise Holdings is a global car rental and mobility services company that operates the Enterprise Rent-A-Car, National Car Rental, and Alamo Rent A Car brands, serving consumer, corporate, and government customers through airport and neighborhood locations. It generates revenue primarily from vehicle rentals, fleet management, and related transportation services worldwide.
- Revenue
- $35.0B
- Employees
- 80,000
- Founded
- 1957
- Headquarters
- St. Louis, United States of America
What 9 Arbolus experts think of Enterprise Holdings, Inc.
NPS scores range from 5 to 9, with an average around 7. Influencers show slightly higher satisfaction at higher spend levels. Renewal intent is positive only in the high spender segment, with other responses neutral or negative. 71% report having been live for more than one year, which aligns with increased stickiness among satisfied, high-spend customers. The main pattern is strong loyalty among major buyers, with neutral sentiment elsewhere.Overall Customer Sentiment: Positive
Who reviewed Enterprise Holdings, Inc.
- C-Suite 78% (7)
- Director 22% (2)
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Sentiment
-22 Net Promoter Score, from 9 scored reviews- Promoters 1
- Passives 5
- Detractors 3
Cumulative NPS by month
+1 over 3 months- Jun 6
- Aug 7
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -22 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 33% 3 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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