Embraer
Embraer is a Brazilian aerospace company that designs, manufactures, and services commercial, executive, and defense aircraft for airlines, governments, and corporate customers worldwide. It generates revenue through the sale of aircraft, defense systems, and related services such as maintenance, repair, overhaul, and fleet support. The company also operates in urban air mobility and aviation services, including leasing and training.
- Aviation & Aerospace Software
- Revenue
- $5.2B
- Employees
- 19,000
- Founded
- 1969
- Headquarters
- São José dos Campos, Brazil
What 5 Arbolus experts think of Embraer
The NPS distribution is strongly positive, with all scores reported between 7 and 10. One Influencer expressed explicit positive renewal intent, while Users, though not always specifying renewal intent, report high sentiment via NPS. All experts remain implemented with Embraer for over one year, pointing to high stickiness and mature customer relationships. Key themes include long-standing engagement, operational reliability, and consistent satisfaction across roles and industries.Overall Customer Sentiment: Positive
Who reviewed Embraer
- C-Suite 40% (2)
- Director 20% (1)
- Manager 40% (2)
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Sentiment
80 Net Promoter Score, from 5 scored reviews- Promoters 4
- Passives 1
- Detractors 0
Cumulative NPS by month
+0 over 4 months- Aug 9
- Feb 10
- May 9
- Jun 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 80 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 9/10 Average score from customers who will renew
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