Episource LLC
Episource LLC is a healthcare services and technology company that provides risk adjustment, quality reporting, and analytics solutions to health plans and provider groups in the United States. It combines chart retrieval, coding, analytics software, and advisory services to help Medicare Advantage and other risk-bearing organizations improve documentation accuracy, compliance, and financial performance. The company generates revenue through subscription and usage-based fees for its software platforms and per-project or outsourced service contracts.
- Healthcare Software
- IT Consulting & Implementation
- Revenue
- $350.0M
- Employees
- 2,000
- Founded
- 2006
- Headquarters
- Pasadena Hills, United States of America
What 5 Arbolus experts think of Episource LLC
NPS scores are distributed with 1 Promoter (NPS 10), 2 Passives (NPS 7, 8), and 1 Promoter (NPS 9), indicating a generally favorable sentiment. Among respondents with spend and renewal data, 50% express intent to renew, and the other half are uncertain. The majority of the expert pool (60%) reports using the solution for over a year, supporting high stickiness. Positive sentiment is concentrated among long-tenured, lower spend users, while uncertainty is observed in high spend, influential decision makers.Overall Customer Sentiment: Positive
Who reviewed Episource LLC
- C-Suite 100% (5)
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Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 3
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 10/10 Average score from customers who will renew
- 7/10 Average score from customers not renewing
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