EquiLend Holdings, LLC
EquiLend Holdings, LLC is a financial technology company that provides trading, post-trade, data and analytics solutions for the global securities finance and collateral markets. Its platform is used by banks, broker-dealers, asset managers and other institutional investors to automate securities lending, borrowing and related operational workflows. The company generates revenue through software licensing, transaction fees and data services subscriptions.
- Data Integration & ETL
- Business Intelligence & Dashboards
- Revenue
- $120.0M
- Employees
- 300
- Founded
- 2001
- Headquarters
- New York City, United States of America
What 10 Arbolus experts think of EquiLend Holdings, LLC
NPS scores range from 2 to 10, with the majority in the 7 to 10 range, but notable scores at 2, 4, and 5, indicating some pockets of dissatisfaction. 30% of respondents express certainty to renew, while 60% are unsure, and 10% will not renew. Stickiness is high, with 80% reporting more than one year of implementation, indicating entrenched clients. Key themes from the quantitative data include uncertainty about renewal among Users and an overall mix of strong satisfaction and isolated concerns from Influencers. Overall Customer Sentiment: Neutral
Who reviewed EquiLend Holdings, LLC
- C-Suite 90% (9)
- Director 10% (1)
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Sentiment
-20 Net Promoter Score, from 10 scored reviews- Promoters 3
- Passives 2
- Detractors 5
Cumulative NPS by month
+2 over 6 months- Apr 4
- Sep 7
- Dec 7
- Feb 7
- Mar 7
- Jun 6
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 6 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 38% 8 answers
- 0% 1 answer
- 8.3/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
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