Euroclear
Euroclear is a Belgium-based financial market infrastructure provider that operates international and domestic central securities depositories, offering post-trade settlement, custody, and collateral management services for bonds, equities, and funds. It serves banks, broker-dealers, asset managers, and issuers by safekeeping securities, settling transactions, and supporting fund distribution and financing activities. The company generates revenue through transaction fees, asset servicing fees, and related post-trade and collateral management services.
- Revenue
- $2.3B
- Employees
- 4,300
- Founded
- 1968
- Headquarters
- Brussels, Belgium
What 17 Arbolus experts think of Euroclear
NPS distribution is highly positive, with 83% of experts rating Euroclear as 9 or 10, and only one instance of NPS at 5 and another at 6. Renewal intent is nearly unanimous, as all but one expert indicate strong intent to renew (Yes), and only a single case voices uncertainty. Stickiness is supported by most customers already using Euroclear for over a year, with only a minority in early stage or pilot phases. Quantitative data points to consistently high satisfaction and retention among higher spenders and influencers.Overall Customer Sentiment: Positive
Who reviewed Euroclear
- C-Suite 59% (10)
- Director 12% (2)
- Manager 29% (5)
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Sentiment
52 Net Promoter Score, from 17 scored reviews- Promoters 12
- Passives 2
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Jan 8
- Dec 8
- Feb 8
- Mar 8
- Jun 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 52 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 67% 6 answers
- 100% 4 answers
- 8.6/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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