Fibus
Fibus is a financial technology company that provides automated bookkeeping and accounting services for small and mid-sized businesses, using software and human experts to handle transaction categorization, reconciliations, and basic financial reporting. The platform connects to clients’ bank accounts and financial tools to streamline monthly books and deliver ready-to-use financial statements.
- Accounting & Bookkeeping Software
- IT Consulting & Implementation
- Revenue
- $3.5M
- Employees
- 35
- Founded
- 2021
- Headquarters
- Austin, United States of America
What 7 Arbolus experts think of Fibus
NPS scores show a distribution with 43% of respondents at the perfect promoter score of 10, 29% at 7–9, and 29% at 7. Renewal intent is positive for 57% of respondents, not sure for 29%, and negative for 29%. Over half of customers are in the mature 'MoreThan1Year' implementation stage, indicating strong stickiness, although there is representation at both the pilot (29%) and offboarding (14%) phases. Key themes include high satisfaction among high spend/mature accounts, but also evidence of recent churn signaling potential volatility in certain industries or deployment models.Overall Customer Sentiment: Neutral
Who reviewed Fibus
- C-Suite 57% (4)
- Director 29% (2)
- Manager 14% (1)
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Sentiment
42 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 4
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Apr 8
- Jun 8
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 42 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 0% 3 answers
- 100% 2 answers
- 0% 1 answer
- 10/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 7.5/10 Average score from customers not renewing
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