ESQUIRE
Esquire is a legal services and technology company that provides court reporting, deposition management, and related litigation support services to law firms, corporate legal departments, and insurance clients across the United States. It offers a nationwide network of court reporters, videographers, interpreters, and remote deposition solutions, supported by online scheduling, document management, and transcript delivery platforms. The company generates revenue through service fees for depositions, reporting, and ancillary litigation support offerings.
- IT Consulting & Implementation
- Revenue
- $220.0M
- Employees
- 900
- Founded
- 1978
- Headquarters
- Atlanta, United States of America
What 17 Arbolus experts think of ESQUIRE
NPS distribution is mixed, with scores ranging from 1 to 10, and most clustered around 7-8. Renewal intent is predominantly Not Sure (~80% of responses), indicating caution or pending evaluation among the customer base. Stickiness, reflected by implementation stage, is moderate, with a significant portion reporting more than 1 year of usage, though there is notable representation in the offboarding stage as well. A subset of users (with both high and low NPS) either have unclear renewal intent or are in the offboarding process, suggesting mixed loyalty and underlying concerns regarding long-term value.Overall Customer Sentiment: Neutral
Who reviewed ESQUIRE
- C-Suite 82% (14)
- Manager 18% (3)
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Sentiment
-11 Net Promoter Score, from 17 scored reviews- Promoters 1
- Passives 13
- Detractors 3
Cumulative NPS by month
+0 over 5 months- Dec 7
- Jan 7
- Feb 8
- May 7
- Jun 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 13 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 12 answers
- 0% 2 answers
- 7/10 Average score from undecided customers
Top alternatives
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