EVENTIM
Eventim (CTS EVENTIM AG & Co. KGaA) is a European ticketing and live entertainment company that operates online platforms and physical box offices for concerts, sports, theater, and other events. It also promotes and produces live events and manages venues, generating revenue from ticketing fees, service charges, and event-related operations. The company serves event organizers, venues, and consumers across multiple countries.
- Revenue
- $2.4B
- Employees
- 4,000
- Founded
- 1989
- Headquarters
- Munich, Germany
What 7 Arbolus experts think of EVENTIM
NPS scores are high among Influencers (9) and moderate among Users (5–8). Renewal intent data is sparse, but both high spenders reporting NPS 9 are not sure about renewal. Most customers have been live for over one year, indicating stickiness, though some are in early stages. Key themes: strong solution satisfaction from current users, but some uncertainty regarding contract continuation. Overall Customer Sentiment: Neutral
Who reviewed EVENTIM
- C-Suite 86% (6)
- Director 14% (1)
Employer names and spend open once the report publishes.
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Sentiment
14 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 4
- Detractors 1
Cumulative NPS by month
+1 over 4 months- Jan 7
- Mar 8
- Apr 7
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 14 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 0% 1 answer
- 9/10 Average score from undecided customers
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