Everest Clinical Research
Everest Clinical Research is a full-service contract research organization that provides clinical trial management, biostatistics, data management, pharmacovigilance, and related services to pharmaceutical, biotechnology, and medical device companies. It supports Phase I–IV clinical studies across multiple therapeutic areas, offering global operational capabilities with a focus on North America and other key regions. The company generates revenue through fee-for-service and project-based contracts for clinical research services.
- Revenue
- $90.0M
- Employees
- 700
- Founded
- 2004
- Headquarters
- Markham, Canada
What 15 Arbolus experts think of Everest Clinical Research
NPS scores range from 5 to 10: 5 of 12 (41.7%) are promoters (scores 9–10), 4 (33.3%) are passives (7–8), and 3 (25.0%) are detractors (0–6), yielding an NPS of +16.7. Of the five respondents who stated renewal intent, 3 said Yes and 2 were NotSure; seven did not provide an answer. Implementation is established for 8 of 12 (66.7%) respondents at more than one year, while two are under one year, one is in pilot, and one is unsure. The quantitative signal is positive but tempered by incomplete renewal responses and a mixed NPS distribution.Overall Customer Sentiment: Positive
Who reviewed Everest Clinical Research
- C-Suite 40% (6)
- Director 53% (8)
- Manager 7% (1)
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Sentiment
20 Net Promoter Score, from 15 scored reviews- Promoters 6
- Passives 6
- Detractors 3
Cumulative NPS by month
+2 over 3 months- May 6
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 24 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 50% 4 answers
- 7.7/10 Average score from customers who will renew
- 6.7/10 Average score from undecided customers
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