Fairfax EggBank
Fairfax EggBank is a donor egg bank that provides frozen human oocytes to fertility clinics and intended parents for use in assisted reproductive treatments. The company recruits, screens, and manages egg donors, then vitrifies and stores donor eggs which are sold to clinics and patients through contractual programs. It generates revenue by charging fees for donor egg cohorts, related genetic screening, and associated fertility services support.
- Revenue
- $12.0M
- Employees
- 45
- Founded
- 2012
- Headquarters
- Fairfax, United States of America
What 8 Arbolus experts think of Fairfax EggBank
NPS scores from expert data show a distribution with the majority in the 7–10 range, indicating moderate to strong satisfaction. Positive renewal intent is expressed mainly by those more than one year into implementation. Users in offboarding stages reflected slightly lower NPS. Stickiness is reinforced in clinics with ongoing long-term use. Key themes include satisfaction with performance in clinical environments and ongoing regulatory adherence. Overall Customer Sentiment: Positive
Who reviewed Fairfax EggBank
- C-Suite 88% (7)
- Director 12% (1)
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Sentiment
25 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 4
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Jan 8
- Feb 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 25 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 10/10 Average score from customers who will renew
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