Fama.io

fama.io · Los Angeles, United States of America

Fama.io provides AI-driven background screening and online behavior analysis solutions that help employers assess candidate and employee risk by analyzing publicly available online and social media content for indicators such as harassment, discrimination, and fraud. The company sells its software and reports to enterprises, staffing firms, and background check providers, integrating into existing HR and talent acquisition workflows.

  • HRIS & Core HR
  • Fraud Detection & Prevention
Revenue
$9.0M
Employees
70
Founded
2015
Headquarters
Los Angeles, United States of America

What 12 Arbolus experts think of Fama.io

NPS distribution skews positive: NPS is 8 or above for 41.7% of responses, neutral (5-7) for 41.7%, and notably lower for 16.6%. Renewal intent is strong: 58.3% indicate intent to renew, 25% are not sure, and 8.3% indicate no intent to renew. Stickiness is evident with 58.3% in 'MoreThan1Year' stage, 25% in 'LessThan1Year', 16.7% in 'Pilot' or 'OffBoarding'. Positive sentiment aligns with higher spend and longer implementation duration, while uncertainty is higher among lower spend or early-stage accounts.Overall Customer Sentiment: Positive

Who reviewed Fama.io

Total customers 12 10 current · 2 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 92% (11)
  • Director 8% (1)
Finance Leader C-Suite NPS 6 Not renewing
People Leader C-Suite NPS 10 Will renew
Product Leader Director NPS 9

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Sentiment

8 Net Promoter Score, from 12 scored reviews
  • Promoters 4
  • Passives 5
  • Detractors 3

Cumulative NPS by month

+1 over 3 months
  • Jul 7
  • Aug 7
  • Apr 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 27 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 55%
  • Will renew 6
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 55% 11 answers
  • 8.5/10 Average score from customers who will renew
  • 6.3/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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