Frontline Education

FrontlineEducation.com · Malvern, United States of America

Frontline Education provides cloud-based software solutions for K–12 school districts in the United States, including tools for human capital management, student information, special education, and business operations. Its platform helps school administrators manage recruiting, absence and time tracking, professional development, payroll, and compliance workflows. The company generates revenue through subscription licensing and related services sold to school districts and educational organizations.

  • HRIS & Core HR
  • Project & Work Management
  • Business Intelligence & Dashboards
Revenue
$450.0M
Employees
1,500
Founded
1998
Headquarters
Malvern, United States of America

What 13 Arbolus experts think of Frontline Education

NPS scores are strongly positive, with 80% of responses at 8-10 and only one at 6. Renewal intent is explicitly affirmative only among those with higher reported spend. 90% of implementations are longstanding (>1 year). Positivity centers on value realized over sustained use, though one respondent expressed uncertain renewal, correlating with a mid-level NPS. Overall Customer Sentiment: Positive

Who reviewed Frontline Education

Total customers 13 13 current · 0 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 83% (11)
  • Director 17% (2)
Strategy Leader C-Suite NPS 9
Generalist Leader C-Suite NPS 8
People Leader C-Suite NPS 8

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Sentiment

38 Net Promoter Score, from 13 scored reviews
  • Promoters 6
  • Passives 6
  • Detractors 1

Cumulative NPS by month

+1 over 6 months
  • Apr 7
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 27 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 100% 1 answer
  • Not specified 0% 1 answer
  • 10/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

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