Greenhouse Software
Greenhouse Software provides a cloud-based applicant tracking system and recruiting platform that helps companies manage job postings, candidate sourcing, interviewing, and hiring workflows. It serves businesses of all sizes, particularly high-growth and mid-market companies, through subscription-based SaaS licenses and related services. The platform integrates with HR and productivity tools to support data-driven hiring decisions and improve recruiting efficiency.
- Applicant Tracking & Recruiting
- HRIS & Core HR
- Revenue
- $220.0M
- Employees
- 900
- Founded
- 2012
- Headquarters
- New York City, United States of America
What 20 Arbolus experts think of Greenhouse Software
NPS scores are consistently positive, with most experts rating Greenhouse between 7 and 10. Renewal intent among high spenders and influencers is generally affirmative, with some uncertainty at the mid-spend tier. Most users are in the MoreThan1Year stage, indicating high stickiness and long-term adoption. Key feedback themes include strong process control, excellent candidate pipeline visibility, and centralization of hiring data. However, some customers cite the need for deeper AI-driven automation and broader analytics as areas for improvement.Overall Customer Sentiment: Positive
Who reviewed Greenhouse Software
- C-Suite 60% (12)
- Director 15% (3)
- Manager 25% (5)
Employer names and spend open in the full report, along with the other 17 customers.
Everything 20 customers told us about Greenhouse Software.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
45 Net Promoter Score, from 20 scored reviews- Promoters 11
- Passives 7
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 9
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 34 across 2 companies.
Praised
- Centralized Candidate Pipeline and Process Visibility
- Structured and Scalable Recruiting
- Standardized Evaluation and Reporting
- Enhanced Analytics and Reporting
Criticised
- Complex Integration and Usability Limits
- Limited Advanced Analytics and Automation
- Cost Sensitivity
- Competitive AI and Automation
What customers say
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 80% 5 answers
- 0% 2 answers
- 8.3/10 Average score from customers who will renew
- 8.3/10 Average score from undecided customers
Top alternatives
Most weighed by Greenhouse Software customers
Report
More in Data & Analytics and Workplace & Productivity
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