Zinc Work

zincwork.com · Londonderry County Borough, United Kingdom

Zinc Work is a background and reference-checking platform that helps employers automate pre-employment screening, including right-to-work, identity, and reference checks. The company serves fast-growing and enterprise employers, particularly in technology and services sectors, by providing a SaaS platform and paid screening services. Revenue is generated through subscription fees and per-check or per-candidate charges.

  • HRIS & Core HR
  • IT Consulting & Implementation
Revenue
$6.0M
Employees
45
Founded
2017
Headquarters
Londonderry County Borough, United Kingdom

What 11 Arbolus experts think of Zinc Work

NPS scores are distributed between 6 and 10, averaging above neutral and trending slightly positive, with Promoters (NPS 9-10) constituting approximately 30% of responses. Renewal intent is divided: 50% Yes, 30% Not Sure, and 20% not responded. Stickiness shows 50% clients are in their first year, 30% over a year, and 20% in pilot. Key themes include recent adoption, cautious optimism, and high-value deployment in select accounts.Overall Customer Sentiment: Neutral to Slightly Positive

Who reviewed Zinc Work

Total customers 11 9 current · 2 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 100% (11)
People Executive C-Suite NPS 8 Undecided
Operations Partner C-Suite NPS 8 Will renew
People Leader C-Suite NPS 9 Will renew

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Sentiment

27 Net Promoter Score, from 11 scored reviews
  • Promoters 4
  • Passives 6
  • Detractors 1

Cumulative NPS by month

+0 over 3 months
  • Jul 8
  • Jun 8
  • Aug 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 38 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 60%
  • Will renew 6
  • Undecided 4
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 60% 10 answers
  • 8.7/10 Average score from customers who will renew
  • 7.8/10 Average score from undecided customers

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