Zinc Work
Zinc Work is a background and reference-checking platform that helps employers automate pre-employment screening, including right-to-work, identity, and reference checks. The company serves fast-growing and enterprise employers, particularly in technology and services sectors, by providing a SaaS platform and paid screening services. Revenue is generated through subscription fees and per-check or per-candidate charges.
- HRIS & Core HR
- IT Consulting & Implementation
- Revenue
- $6.0M
- Employees
- 45
- Founded
- 2017
- Headquarters
- Londonderry County Borough, United Kingdom
What 11 Arbolus experts think of Zinc Work
NPS scores are distributed between 6 and 10, averaging above neutral and trending slightly positive, with Promoters (NPS 9-10) constituting approximately 30% of responses. Renewal intent is divided: 50% Yes, 30% Not Sure, and 20% not responded. Stickiness shows 50% clients are in their first year, 30% over a year, and 20% in pilot. Key themes include recent adoption, cautious optimism, and high-value deployment in select accounts.Overall Customer Sentiment: Neutral to Slightly Positive
Who reviewed Zinc Work
- C-Suite 100% (11)
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Sentiment
27 Net Promoter Score, from 11 scored reviews- Promoters 4
- Passives 6
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Jul 8
- Jun 8
- Aug 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 38 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 60% 10 answers
- 8.7/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
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